OUR PRIVACY POLICY

AT FINANCIAL PLUS FEDERAL CREDIT UNION, WE TAKE YOUR PRIVACY SERIOUSLY.

Financial Plus Federal Credit Union is owned by its members and run by a Board of Directors elected by its members. The privacy and confidentiality of your personal information is a top priority. We are required by law to provide you with this notice to inform and explain how we collect, use, and safeguard your personal financial information. If you have any questions about this disclosure or what it says, please contact the Credit Union at (810) 244-2200 or toll free (800) 748-0451.

Information We Collect About You

We collect information from membership and other product/service applications. We obtain information such as, but not limited to, your name, address, social security number, employer, income, and account information at other financial institutions.

We collect information from transactions with us and other companies we work with to provide you with products and services. We obtain information such as account balances, payment histories, parties to transactions, and credit card usage. From consumer reporting agencies we obtain information related to your creditworthiness.

From census data providers, we obtain information to develop competitive marketing programs for our members.

Information We Share About You

We disclose information we collect about you, under certain circumstances, and as permitted or required by law. The disclosure of this information typically includes processing transactions on your behalf, as you authorize, to provide you with a product or service; to conduct the operations of this Credit Union; and to protect the security of our financial records.

We sometimes disclose the information we collect about you with other organizations to provide you with certain products and services. In some cases, we enter into agreements with third parties to provide these products and services to you on our behalf or to jointly market products and services. To protect your privacy, we only do business with companies that agree in writing to maintain strong confidentiality protections. We restrict these companies to using your information only for the reason we have given to them, and for no other purpose.

We do not disclose any nonpublic personal information about former members, except as permitted or authorized by law.

How We Protect Your Information

Under no circumstances do we provide any information we collect about you to telemarketers or other third parties that do not act on your behalf as a member of this Credit Union. We maintain the confidentiality of the personal financial information we obtain from all users of our ATMs.

We restrict access to nonpublic personal information about you to only those employees, Board of Directors and Committee members who have a specific business purpose for accessing and utilizing this information, all of whom are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards as part of a comprehensive risk management system that complies with federal regulations to protect against anticipated threats or hazards to the security of your information and to protect against unauthorized access and use of that information.

If you discover inaccurate records related to any of your transactions with the Credit Union, or believe an unauthorized person has accessed your account or obtained access information, such as a Personal Identification Number (PIN) or password, contact us immediately so that we may take appropriate action.

Rev. 8/1/06